Returns and Refund policy

1. Refund Policy:

At XPay, we strive to provide a seamless payment gateway orchestrator experience for our users. If you are not satisfied with your purchase or encounter any issues with our services, we offer a straightforward refund policy.

1.1 Eligibility for Refund:

Refunds are applicable under the following circumstances:

• Technical Issues: If you experience technical difficulties or issues that prevent you from utilizing the XPay services as intended.

• Cancellation of Service: Refunds may be considered if you decide to cancel your subscription within 7 days of the initial purchase.

  
  

1.2 How to Request a Refund:

To request a refund, please contact our customer support team at hello@xpaycheckout.com within 7 days of your purchase. Provide detailed information about the issue, and our team will assess your request promptly.

1.3 Refund Process:

Upon approval of your refund request, we will initiate the refund process. The refund will be issued to the original payment method used for the purchase. The refund should arrive in a maximum of 5-7 working days in our original payment method.

2. Returns Policy:

XPay being a software product, returns are generally not applicable. However, if you encounter any issues with the software or have concerns about its functionality, please contact our customer support team for assistance at hello@xpaycheckout.com

3. Contact Information:

If you have any questions about our Refund and Returns Policy, please contact us at:

Payport Inc
8 The Green, Ste A
Dover, Delaware, 19901
Email: hello@xpaycheckout.com

You can also contact us at our Indian address which is

3rd Floor, Hustlehub Tech Park (H210),
36/5 Somasundarapalya Main Road
adjacent 27th Main Road, Sector 2,
HSR Layout, Bengaluru, Karnataka 560102